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Crew phone guide

A printable guide for the site: install the app, sign in at the gate, see the week, report an incident.

BulkDesk is how the site knows who is here, where everyone works this week, and what happened today. It takes one minute a day.

1. Set it up once

  1. The office sends you a link by text or email. Open it on your phone.
  2. Choose your own password, 12 characters or more. Nobody else sees it.
  3. Put BulkDesk on your home screen. On an iPhone, open bulkdesk.com.au in Safari, press Share, then Add to Home Screen. On Android, open it in Chrome, press the three dots, then Add to Home screen.
  4. Open My profile from your account (top right) and fill in your phone, address, emergency contact and bank details for pay.

2. Every day at the gate

  1. Scan the QR code on the gate poster with your phone camera.
  2. Press Sign in. Your phone may ask to share your location once: say yes, so BulkDesk knows you are on this site.
  3. When you leave, scan the same code and press Sign out.

If the gate says you cannot sign in, it tells you why: usually a white card, licence or insurance that has expired, or a safety document you have not signed for this site. Tell your site manager.

Why it matters. Your sign-in is your timesheet. Hours come from the gate, so if you forget to sign out, your day stays open until the office fixes it.

3. Your week and today

  • Week plan: where you are booked each day this week.
  • Today: today's job, its address, your tasks and the documents you need, such as drawings.
  • The board Days without an accident is on Today for the whole company. Let's keep it going.

4. If something happens

  1. Make the area safe and get help first. In an emergency call 000.
  2. Open BulkDesk and press Report an incident or hazard: what happened, where, when, and a photo if you can.
  3. Report near misses and hazards too. They do not reset the board, and they stop the next accident.

5. Pay

  • Employees: your payslip arrives in My payslips in your account.
  • Contractors with an ABN: make your invoice in My invoices from your signed hours, and send it from your own email.

Questions about BulkDesk: ask your site manager.